Our Clients On… Their Kitchen Process
Prior to coming into Misco J & L* had an initial design drawn up by another kitchen designer. Upon their first appointment with one of our designers, Lauren, she got to understand how J & L wanted to use the space and tweaked the design to suit. “We had to do a lot of alteration in the pantry with Lauren to create what we had envisioned.”
J & L had a colour consultant that they met with before coming to Misco so they had an idea of the colour palette they wanted to go with. From our range of colours and materials, Misco was able to provide them with what they wanted. A Caeserstone benchtop was one of these requirements.
Their install went well, they thought that our install team did a great job. There were a few issues with the install of some shelves but the installers got them fixed and were very helpful with any of their questions. “The installers were actually really helpful, nothing was a problem so it was great.”
Their favourite part of the kitchen is the island. The length, the space, the colour. “It's great because what I have often found is when we have people over we often use this side for drinks and then when dinner is served we put it all at the other end for everyone to help themselves. So it’s very versatile. It’s great with the grandchildren, they sit on the stools and talk to us whilst we’re in the kitchen. I also love the drawers, the way the handles have been powder coated to match the cabinetry. The attention to detail is wonderful. The display unit on the other side is great for all our photos, I’m not sure where I would put them otherwise.”
They found that Misco gave advice that they appreciated from a practical point of view, things they had never thought of. “One of the cabinets was quite high originally and it looked fine on paper but when Lauren brought it down, we realised that it made it more proportional. It makes it all look better and more ergonomic.”
“We would recommend Misco because of their overall commitment to the project and the ongoing help and advice because sometimes we got a bit stuck with things but it was never a problem to work through it. The Misco team and our designer Lauren were always most helpful with making sure that we were happy with everything and that we got it right.”
“It’s one thing to build a nice kitchen but it is also about the customer experience. We have come away feeling that Misco had a high level of ownership with it which we really appreciated. We really enjoyed it, it was a nice experience.”
*Our clients requested to remain anonymous, letters have been used in replace of their names.